State Farm® Insurance Agent Marc Sisler
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dr.Abdalelah s.Saaty
September 19, 2024
5
out of
5
rating by Dr.Abdalelah s.Saaty
"I would like to thank Peter Anderson. Very helpful, knowledgeable and supportive ."
We responded:
"Abdalelah- We really appreciate your review of our office and Peter's support for your accounts. Please contact our office at any time for further assistance!"
Stephan Heim
September 19, 2024
1
out of
5
rating by Stephan Heim
"I've had the same auto insurance policy for 47 years without ever filing a claim for an accident. Finally the day came when it was necessary to file a claim after someone hit my vehicle while it was parked in a lot. That's when the endless problems began. State Farm kept telling me I could get my money IF I responded to their email. The problem was that the email never came. For whatever reason, State Farm is unable to send me any emails. I spent HOURS trying to solve the problem, to no avail. Four times, by four different State Farm employees, I was told that "a ticket had been opened" and that I would receive a call. It's been 6 months, but no one has ever called! I asked Marc for help, like give me a name, or a phone number, or a department I can call - otherwise, I have nowhere to turn. All Marc offered was a suggestion that I call the Customer Complaint Department. State Farm's policies won't allow their employees to text their customers, or use email that's not the official company email system. This means State Farm cannot communicate with me - at all - after an accident. I still cannot receive their emails, they refuse to text and they don't call back. Marc doesn't seem to care. Later, when I had my vehicle towed and wanted to be reimbursed by State Farm, I waited for weeks, but received no check. When I asked why, Marc told me he had repeatedly asked the towing company to send him the detailed invoices, but he never received them. So I called the towing company and received them within minutes - and then forwarded them to Marc. Marc's excuse for not getting involved is that he has no "control" over the IT department or the towing company. My experience is that Marc believes in "Do It Yourself." He doesn't go the first mile, much less the extra mile. I've had State Farm for almost 50 years, working with many State Farm agents over 5 decades. Marc is the laziest one I've ever met. I'm now transferring to another agent within State Farm. I suggest you look elsewhere too."
We responded:
"Stephan- We are truly sorry that our exhaustive efforts to service your auto policy did not meet your expectations. We wish you the very best going forward."
Courtney Duker
August 22, 2024
5
out of
5
rating by Courtney Duker
"Zach Broadbent helped me set up a policy with State Farm and saved me so much money! He was so easy to work with and to chat with and made the process so seamless and stress-free even with my 2 babies being wild! He was able to explain things to me in a way I could understand as I am newer to all this insurance stuff! Grateful to be working with him and not a customer service line and super happy I switched over! I highly recommend the Superior State Farm location and even more, Zach!"
We responded:
"Courtney- We really appreciate you taking the time to give our office a 5-Star review. Our office tries hard to make every experience easy and personal. Zach is great and does a wonderful job walking our clients thru the insurance setup process."
Steven Trivolis
August 5, 2024
5
out of
5
rating by Steven Trivolis
"Went to this State Farm office today and had a wonderful experience. Zach was amazing to work with and helped me through the steps with clear explanations of everything we went through. Would definitely recommend him!"
We responded:
"Steven- Thank you for the 5-STAR review! We are glad to be able to help you with all of the steps needed and we are happy Zach explained everything to you! Welcome to our agency, we are glad you are here!"
Jessica L
May 30, 2024
5
out of
5
rating by Jessica L
"Amazing team I worked with Margaret and she was absolutely amazing helping me transition form my other insurance company and will answer any questions you have and do the best to get you a good and fair price!!"
We responded:
"Thank you so much for your amazing 5-star review of our agency and Margaret's help! We're thrilled to hear that you had a positive experience with our team. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out. We appreciate your support!"
Shane Cunneff
May 24, 2024
5
out of
5
rating by Shane Cunneff
"I recently bought a home and Zach B was able to find me a great rate and bundled my auto insurance as well. Fantastic and attentive service, highly recommend to anyone looking for great insurance."
We responded:
"Thank you so much for your amazing 5-star review, Zach is focused on making sure we take full care of all your insurance needs! We're thrilled to hear that you had a great experience with us. Our team works hard to provide exceptional service, and your feedback is truly valued. We hope to have the opportunity to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us!""
Betsy Schiel
May 24, 2024
5
out of
5
rating by Betsy Schiel
"Working with Marc and Zach Broadbent has been delightful. Zach went out of his way to help me with a roadside assistance issue and has always been prompt and kind. Highly recommend!"
We responded:
"Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a great experience with us. Our team works hard to provide exceptional service, and your feedback is truly valued. We hope to have the opportunity to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us!"
Taylor Hawley
May 23, 2024
5
out of
5
rating by Taylor Hawley
"Zach B is by far the best I’ve ever worked with in insurance! Will be using him for all of my families needs far into the future!!"
We responded:
"Taylor, thank you for your 5-Star review of our agency and Zach. We appreciate your business and look forward to serving you now and into the future!"
Matt Blodgett
May 23, 2024
5
out of
5
rating by Matt Blodgett
"Zach Broadbent was extremely helpful! He helped me bundle my home with my auto insurance and now we feel very safe and covered."
We responded:
"Thank you so much for your amazing 5-star review of Zach and our agency! We're thrilled to hear that you had a great experience with us. Our team works hard to provide exceptional service, and your feedback is truly valued. We hope to have the opportunity to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us!"
Mark D Anderson
May 23, 2024
5
out of
5
rating by Mark D Anderson
"Zach helped me with my account. He knows his stuff - was super quick setting up the account and answering questions. Made the insurance process easy."
We responded:
"Mark, Thank you so much for taking the time to leave us a 5-star review on Google! We really appreciate your kind words and are thrilled to hear that you had a positive experience with our agency and Zach! At our agency, we strive to provide exceptional service to all of our clients, and it's truly rewarding to know that we met your expectations. We take great pride in our work and are always looking for ways to improve and exceed customer satisfaction. Once again, thank you for your glowing review and for choosing our agency. We are grateful for your trust and look forward to serving you in the future. If you have any further questions or need any assistance, please do not hesitate to reach out to us. Wishing you all the best! "
Jeff Rau
May 19, 2024
5
out of
5
rating by Jeff Rau
"So far, so good. The company was very helpful in helping me move from my previous insurance carrier. They answered all my questions, were very knowledgeable and were very patient with all my questions and my slow communication. Thankfully, I haven't had to file any claims yet, so I can't comment on that portion."
We responded:
"Thank you for the great review Jeff. We are happy to assist with all of your insurance needs. Please contact our office with any questions at anytime."
Annette LaVoy
May 16, 2024
5
out of
5
rating by Annette LaVoy
"Excellence! Always available to answer questions and provide assistance. Friendly and caring staff. Top notch!"
We responded:
"Thank you for your 5-Star review Annette. We are always here to help contact us anytime for assistance."
Peggy Brabec
April 18, 2024
5
out of
5
rating by Peggy Brabec
"Best agent and staff I’ve ever had in 50 years. Professional, friendly , prompt service, excellent communication."
We responded:
"Peggy, Thank you for taking the time out of your day to share your experience with us! We really appreciate your business and thank you for your feedback. "
Leon
April 3, 2024
5
out of
5
rating by Leon
"Great customer service from Peter Arendsen, he lowered my insurance when others failed to."
We responded:
"Leon, Thank you for taking the time to share your experience with Peter. Glad he could find something that worked with your budget. We appreciate you!"
Kevin Francis
February 7, 2024
5
out of
5
rating by Kevin Francis
"Margaret and her associates have been very responsive and helpful during the setup process for both the house and vehicles. Special thanks to Margaret in addressing multitude of questions."
We responded:
"Kevin, thank you for your amazing review of our team and Margaret. She does a great job in helping our clients!"
app breww
December 5, 2023
5
out of
5
rating by app breww
"Holly is the best! Great people, they're very understanding"
We responded:
"Thank you so much for your review. We are so glad you gave us this amazing review. Holly is great and loves to help all our client's."
Michele S
December 4, 2023
5
out of
5
rating by Michele S
"I recently moved out of state and had to change agents, which made me realize how wonderful Marc Sisler's office is. Over the years and multiple claims they were always helpful, prompt, detail-oriented, easy to work with, and able to explain things in plain English. I always felt that they were on my side, and I highly recommend them!"
We responded:
"Michele- Thank you for the amazing review of our team!. We are always glad to help our client's out to the best extent possible. Were certainly sorry to see you move but we understand life changes. Take care!"
Laura Stevens
November 21, 2023
5
out of
5
rating by Laura Stevens
"Peter Arendsen was knowledgeable, friendly, good listener and made the experience pleasant & non stressful."
Steve Olivo
November 20, 2023
5
out of
5
rating by Steve Olivo
"Really, like the friendly people at StateFarm.. Current call He answered my question. Gave me the best advice. I FEEL BAD .. I forgot his name.."
We responded:
"We really appreciate your review Steve! It looks like you worked with Zack in our agency, he is a true professional and loves to take care of our clients!"
James Graham
November 10, 2023
5
out of
5
rating by James Graham
"Peter was fantastic today - in and out easy peasy."
We responded:
"James, for taking the time to share your experience working with Peter. We are happy to have you as a client in our agency! "
Kelly Boyle
November 3, 2023
5
out of
5
rating by Kelly Boyle
"Great company that really goes out of their way and policies are a bargain. Service is wonderful."
We responded:
"Thank you for taking the time to share your experience working with our agency Kelly! We wish you all the best in your new Florida home. It's been a pleasure helping you with your insurance needs. "
Dionisio Romero
October 20, 2023
5
out of
5
rating by Dionisio Romero
"My experience was great with state farm thank you Zack."
We responded:
"Dionisio, Thanks for taking the time to share your experience with Zach! We are thankful for your business and welcome to our agency!"
Steven Hull
September 21, 2023
5
out of
5
rating by Steven Hull
"Peter was very professional and courteous!"
We responded:
"Steven, Thank you for taking the time to share your experience working with Peter. We are happy to have you as a client in our agency!!"
Magdalena Aleman-Lucero
September 19, 2023
5
out of
5
rating by Magdalena Aleman-Lucero
"It was very easy and fast, Margaret was very patient and explained every detail to me."
We responded:
"Maggie thank you so much for taking the time to share your experience working with Margaret. Thank you for your business and welcome to our agency. "
Kimberly Armstrong
September 19, 2023
5
out of
5
rating by Kimberly Armstrong
"Excellent service. Margaret went above and beyond to ensure I had excellent coverage at the best rate. Highly recommend this State Farm Team."
We responded:
"Kimberly thank you for taking the time to share your experience with Margaret! We love helping clients like yourself find the right coverages at the best rate possible. Thank you for your business and welcome to our agency. "